Shipping policy

Shipping.

We work with carriers to deliver some items. Sometimes the carrier will be able to give more detailed information about your deliveries. 

• We can't include any special labels or instructions on the package
• When we ship your order, we indicate the carrier company, shipping date and estimated delivery date on the Your Account page. You can track your package in Your Orders.

Refund Times for Undeliverable Packages

You can expect a refund within 48 hours  after the Undeliverable Packages Some issuing banks may require an additional 3-5 business days to process a refund

Reasons for Undeliverable Packages

• The shipping label becomes unreadable during transit.
• The carrier makes three unsuccessful attempts to access your delivery address.
• Customer/recipient refuses to accept package from carrier.