Refund policy
We want you to be completely satisfied with your purchase from printshopinks.com. Our **Return Policy** allows you to return items within **10 calendar days** after delivery for a full refund or exchange.
We have a 10 day return policy, which means you have 10 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at Order@printshopinks.com.
Note:
*Please note we do not cover the shipping costs for returns, refunds or exchanges and double check your order before completing your purchase.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Eligibility
- - Items must be returned within **10 calendar days** of delivery
- - Must include original receipt or proof of purchase
- - Items must be in original packaging with all tags attached
- - Products must be unused and in original condition
- - **Hygiene-restricted items**
Custom products no longer eligible for returns
- Hats
- Mug & Tumbler
- Costom personalization
Sales are **final sale** and cannot be returned
Process
- Visit our **returns portal** to initiate your return
- Select the items you wish to return and provide a brief reason for the return
- **Print your prepaid return label** when provided through the portal
- Package your items securely and attach the return label
- Drop off your package at any authorized shipping location
Refunds
- Refunds process after **manual approval** of your returned items is received
- - Processing takes **3-5 business days** once approved
- Choose refund to **original payment method** or store credit
- Store credit processes faster and never expires
Exchanges / Replacement
- **Exchanges are available** for the same items only of equal or lesser value .
- You can Replacement for any product in our catalog within the allowed value range.
- Shipping costs apply unless " Custumer buy Checkout+
Free returns + Easy returns portal" to covered the return lable .
Shipping
- - **Return shipping costs are covered by US ** for all eligible returns and exchanges .
- damaged, defective, or incorrect items, we always cover return shipping costs.
- - No accept restocking returns .
Damaged items
- - **We'll make it right** if your order arrives damaged, defective, or incorrect
- - Contact us with photos showing the issue for damaged or defective items
- - **We cover all return shipping costs** for these situations
- - Processing takes 1-2 business days once we receive your return
You can always contact us for any return question at Order@printshopinks.com.
Please allow between 7-30 days for your order to arrive. If more than 30 days have passed please email us at Order@printshopinks.com to review the status of your order. Refunds will be handled through email if necessary.We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.
If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at Order@printshopinks.com.
Contact
For return questions or assistance, contact our customer support team at **support@printshopinks.com** or through your account portal
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Updates
This policy may be updated periodically, and **last updated information** will be posted on our website at [printshopinks.com]().
